This recognition, awarded by the International Business Aviation Council (IBAC), validates Galaxy’s ongoing commitment to world-class safety, service excellence, and operational integrity. The certification is effective through August 2027, marking another milestone in Galaxy’s steady advancement through IS-BAH’s rigorous multi-stage safety program.
What the IS-BAH Certification Means
The IS-BAH program is the global benchmark for safety and quality in business aviation ground-handling operations. Built on the foundation of the ICAO Safety Management System (SMS) framework, it defines best-practice standards for everything from aircraft marshaling and fueling procedures to emergency preparedness, passenger handling, and ground-support equipment maintenance.
- Stage 1 confirms that an FBO has implemented the proper infrastructure to support safety management.
- Stage 2 which Galaxy has now achieved—demonstrates that safety risks are being effectively managed, not just identified.
- Stage 3 – the final level now pending, will soon verify that Galaxy FBO safety practices are fully integrated into daily operations and culture.
Out of nearly 3,000 FBO locations across the U.S., only a select few meet these stringent international standards. In Texas, just six FBO brands hold active IS-BAH certifications—and Galaxy FBO is proud to be the only FBO with certified facilities at both Conroe (CXO) and Addison (ADS). At Houston Hobby (HOU), Galaxy shares this distinction with only one other provider, underscoring its leadership in aviation safety statewide.
A Culture of Continuous Improvement
Achieving Stage 2 IS-BAH certification required detailed audits across multiple operational areas, including emergency response planning, training programs, airside operations, health and safety standards, and security compliance. The auditors specifically noted Galaxy’s mature safety culture, proactive risk management practices, and comprehensive personnel training as key strengths. Galaxy’s Director of Safety & Quality Management leads an internal auditing and improvement process that ensures every team member—from line technicians to customer-service representatives, understands and applies the same elevated standards. This consistency is what gives customers confidence, whether they’re flying in for a quick tech stop, parking a large-cabin business jet, or coordinating high-profile international arrivals.
This achievement positions Galaxy FBO among the state’s elite aviation service providers, reinforcing its reputation for reliability, safety, and premium service. As the company prepares to support global events such as the 2026 FIFA World Cup, its IS-BAH Stage 2 status ensures that safety remains at the heart of every mission. From ramp operations to customer hospitality, Galaxy FBO continues to deliver a safe, seamless, and exceptional experience for passengers and crew alike, raising the standard not just for Texas, but for the entire business aviation industry.
About IS-BAH and IBAC
The International Business Aviation Council (IBAC), headquartered in Montreal, oversees the IS-BAH program in cooperation with the National Air Transportation Association (NATA). The program is designed to promote safe, efficient, and sustainable operations across the global business-aviation community. Learn more at ibac.org/is-bah
Much like aviation, these handcrafted motorbikes embody precision, innovation, and the spirit of freedom. Each piece is a rolling work of art, showcasing the same passion for engineering and adventure that drives us in the skies.
The Haas Moto Museum is ideally located close to Addison Airport at 4301 N Beltwood Parkway, Dallas, putting this unique collection just minutes away for Galaxy guests. In fact, we held our private 2024 Holiday Party, giving distinguished clients, friends, and community partners a place to reflect on the year—and see first-hand where craft, engineering, and design meet.
To extend the experience beyond our lobby, flight crew and travelers visiting Galaxy FBO at the Addison Airport are invited to enjoy complimentary tickets to the Haas Moto Museum. Home to more than 230 rare and custom motorcycles spanning over 13 decades, the museum celebrates craftsmanship and culture while highlighting the artistry that parallels aviation’s pioneering spirit. Whether you’re here for a quick stop, a cross-country mission, or a weekend getaway, we invite you to take a moment to enjoy the bikes on display, then continue the journey at the Haas Moto Museum. Because at Galaxy FBO, we believe every trip should be memorable—on the ground and in the air.
What’s On Display:
Horex 1953 Regina 350cc ohv
The 1953 Horex Regina 350cc OHV is a post-war German classic that quickly became the brand’s bestseller. Known for its elegant design and advanced engineering, it featured a single-cylinder engine with 20 horsepower, capable of reaching 81 mph, along with striking chrome details, alloy drum brakes, and a fully enclosed drive chain. Finished in a stunning metallic candy apple red, this beautifully restored Regina turns heads not only for its looks but also for its unforgettable exhaust tone—a true icon of 1950s motorcycling.
Craig Rodsmith’s turbocharged Moto Guzzi
This custom Moto Guzzi from Craig Rodsmith is a masterclass in hand-crafted engineering. Built on a heavily-modified 1969 Ambassador loop frame, the bike now features a turbo-charged 950cc V-twin engine, handmade aluminum bodywork, vintage dustbin-style fairing, and exquisite period details like 18-inch Borrani rims and Avon tires. With its distinctive retro racer vibe and bespoke craftsmanship, it’s not just a showpiece—it’s a statement.
Haas Moto Museum
For more information, visit haasmotomuseum.com
This year, Galaxy FBO at Addison Airport (ADS) earned a spot among the Top 10 U.S. FBOs, ranking #4 nationwide with an impressive overall score of 9.63. The score reflects high performance across six essential service categories: Line Team, Customer Service Representatives (CSRs), Facility, Amenities, Promptness & Efficiency, and Value for Price.
In addition to this individual location honor, Galaxy FBO was once again named the #1 Small FBO Chain (3–10 locations)—marking its third consecutive year earning this top distinction in 2023, 2024, and 2025. With an exceptional chain-wide score of 9.68, Galaxy FBO continues to set the standard for excellence across its three locations: Addison (ADS), Conroe (CXO), and Houston Hobby (HOU).
The Professional Pilot PRASE (Preferences Regarding Aviation Services and Equipment) Survey, now in its 52nd year, is one of the most trusted benchmarks in the business aviation industry. In 2025, more than 8,000 individual evaluations were submitted by qualified operators, scoring FBOs on the core elements that matter most to pilots, dispatchers, and flight departments.
Galaxy FBO’s continued presence at the top of the rankings is a testament to its relentless focus on customer service, operational excellence, and facility innovation. Whether you’re flying to Greater Houston or Dallas Metroplex – Galaxy FBO provides a seamless and elevated ground experience.
On Friday, April 11, Galaxy FBO at Addison Airport welcomed the community for an unforgettable evening of culinary creativity and connection during the 2nd Annual Taste on the Tarmac, presented by Oncor. The event showcased a unique competition featuring CFBISD high school culinary students, who were challenged to prepare inventive dishes using ingredients commonly found in a food pantry.
A distinguished panel of guest judges—including Addison Mayor Bruce Arfsten, Farmers Branch Mayor Terry Lynne, Carrollton Mayor Pro Tempore Richard Fleming, and Coppell Mayor Wes Mays—awarded top honors to The Veggie Slayers, earning them a coveted spot at this year’s Taste Addison.
Guests also had the opportunity to cast their vote for the People’s Choice Award, which was awarded to The Spice Girls. In addition to sampling creative dishes, attendees enjoyed live cooking demonstrations and flavorful offerings from Chef Richard Chamberlain of Chamberlain’s Steak & Fish.
This year’s Taste on the Tarmac saw more than double the attendance of its inaugural event and welcomed special guests including Mayor Pro Tempore Darren Gardner, Deputy Mayor Pro Tempore Nancy Craig, and Council Members Chris DeFrancisco and Howard Freed.
Most importantly, the evening served a meaningful purpose—proceeds benefited the Metrocrest Services Sack Summer Hunger Program, which provides nutritious meals to children in need during the summer break when school meals are unavailable.
Galaxy FBO is proud to host events that bring the community together and support impactful local causes. We thank all who attended, contributed, and helped make the event a success.
Galaxy FBO is honored to share that our Conroe-North Houston Regional Airport (CXO) location has been ranked within the Top 5% of all FBOs in North America in the newly released AIN 2025 FBO Survey. With an overall score of 4.71, Galaxy CXO continues to be recognized for our unwavering commitment to service, safety, and hospitality.
This marks a significant year-over-year gain, building on our strong performance in the 2024 AIN FBO Survey, where Galaxy FBO CXO earned a 4.64 rating—placing us among the Top 10% at that time. The jump in rankings underscores the consistent enhancements we’ve made in customer service, amenities, and line operations.
Our Addison (KADS) location also maintained a strong standing in the Top 10%, reinforcing Galaxy FBO’s reputation for excellence across our growing network.
Consistently High Scores Across Key Categories
Aviation International News readers evaluate hundreds of aircraft handling facilities on a 1 to 5 scale in five categories: line service, passenger amenities, pilot amenities, facilities, and customer service representatives. To attain the highest overall rankings, an FBO must exhibit excellence across all five categories in the eyes of its AIN readers.
Galaxy FBO CXO received high marks in all five categories surveyed in 2025:
- Customer Service (2025 Score: 4.77)
- Line Service (2025 Score: 4.70)
- Facilities & Amenities (2025 Score: 4.68)
- Pilot Amenities (2025 Score: 4.67)
- Facility Cleanliness & Maintenance (2025 Score: 4.74)
Our focus on hospitality, efficiency, and attention to detail has helped us earn the trust of the aviation community – from corporate flight departments and crews to owner-operators..
Our Promise to You
In a special highlight this year, Lisa Peterson, our FBO Experience Manager at Galaxy ADS, was recognized by AIN’s 2025 survey for going “Above & Beyond” in the field of customer service. Lisa’s commitment to anticipating needs, personalizing every arrival, and delivering memorable guest experiences embodies the very heart of Galaxy’s mission—and her recognition is a proud moment for our entire team.
The AIN FBO survey recognition is a reflection of the dedication our team brings every day to every flight. Whether it’s a quick tech stop, an overnight hangar stay, or a cross-country departure, Galaxy FBO provides a consistently elevated experience, tailored to the unique needs of every flight.
We thank our customers, pilots, schedulers, and dispatchers for their continued trust and feedback – and we look forward to continuing to raise the bar.
Galaxy FBO CXO Team Members: Lauren – Customer Service Representative, Maria – Operations Manager and Blake – Line Service Technician.
Since 1981, Aviation International News has been ranking FBOs worldwide among qualified subscribers; pilots, flight attendants, and dispatchers the people who use or make arrangements. Today, a comprehensive list of over 4,500 FBOs worldwide are ranked in the AIN FBO Survey.
When it comes to restoring and upgrading a classic aircraft, the journey is just as important as the destination. March 2025 issue of the Twin & Turbine Magazine features the meticulous transformation of a Beechcraft P Baron, proving that even a 44-year-old aircraft can be given new life with the right expertise and patience.
In the latest edition of Twin & Turbine Magazine, the feature article “Remake of a Classic” highlights the author David Miller’s meticulous restoration and avionics upgrade of a classic Beechcraft Pressurized Baron, which is now a base tenant at Galaxy FBO at Addison Airport (KADS). The article shares insights from the owner’s journey—from finding the ideal aircraft and assembling the right restoration team, to extensive avionics upgrades and rigorous training.
Twin & Turbine Magazine is a respected monthly aviation publication aimed at owner-pilots and operators of twin-engine piston, turboprop, and jet aircraft, such as Beechcraft Barons, King Airs, and Cessna Citations. Known for its in-depth aircraft reviews, maintenance tips, pilot proficiency articles, and personal aviation stories, the magazine is recognized for its professional yet approachable style. It serves as a trusted resource for pilots and aviation enthusiasts focused on improving flight safety and enhancing the overall aircraft ownership experience.
Editor Lance Phillips said; “I had a great time taking photos for David Miller’s article on the restoration of his new Baron 58P. We woke bright and early to get an empty ramp at Dallas’s Addison Airport Galaxy FBO. David had just completed the Baron’s avionics update and training. He was still getting acquainted with everything, so we didn’t have a chance to fly it together. Hopefully, that will happen soon. “
Check out the March 2025 edition of the Twin & Turbine Magazine at twinandturbine.com
Embry-Riddle Aeronautical University’s Business Eagle Student Club is an elite group of high-achieving business students preparing to lead in the aviation and aerospace industries. Selected for their academic excellence, leadership, and dedication to the field, these students had the opportunity to gain firsthand insights into the dynamic world of business aviation.
General and Business Aviation play a vital role in the Dallas-Fort Worth metroplex, home to one of the busiest aviation markets in the world. With a strong presence of corporate flight departments, charter operators, and major aviation businesses, DFW serves as a critical hub for private, executive, and specialized aviation services. Airports like Addison (KADS) support the region’s economic growth by providing essential infrastructure for business travel, cargo operations, and flight training, reinforcing the importance of FBOs in keeping aviation running smoothly.
Jamie Munoz, General Manager of Galaxy FBO, guided the students through an in-depth exploration of a Fixed Base Operation and the critical role it plays in the aviation ecosystem. They also heard an inspiring personal journey from Elizabeth Williams, a Customer Service Representative at Galaxy FBO, who is balancing a full-time role while pursuing her dream of becoming a corporate pilot—an example of the determination and passion that drives the industry forward.
Other guest speakers included Melissa Shollenbarger of Wing Aviation, who provided valuable insights into the complexities of aircraft charter and management, emphasizing the business acumen required to navigate this sector successfully. The morning concluded with Charles Roberts, a Galaxy FBO tenant, who shared a compelling look into the life-saving mission of ENG Aviation and its vital role in organ transplant transportation.
As a premium FBO committed to fostering the next generation of aviation leaders, Galaxy FBO was honored to host these promising Business Eagles. With their combination of industry knowledge, leadership training, and corporate connections, these students are well on their way to making a lasting impact in the world of business aviation. We look forward to seeing where their journeys take them next!
Haas Moto Museum – recently relocated ‘closer’ to the Addison airport at 4301 N. Beltwood Pkwy in Dallas – features over 230 motorcycles spanning 13 decades. The collection showcases the evolution of motorcycles from 1899 to the present day, and also unveils a unique selection of over 60 custom motorcycles. As the year draws to a close, Galaxy FBO team wanted to reflect on a year filled with milestones, unforgettable moments, and the loyal support of our Dallas-Fort Worth area based long-time clients and community partners.
At first glance, motorcycles and airplanes might seem worlds apart, but they share a deeper connection rooted in the spirit of freedom, innovation, and precision engineering. Both represent more than just machines; they are symbols of exploration and the pursuit of the extraordinary. Whether it’s carving through the curves of a mountain road or soaring above the clouds, they embody the thrill of adventure and the drive to push boundaries. The Haas Moto Museum, with its rich display of history and innovation, felt like the perfect venue to celebrate these shared values. It’s a place that showcases the craftsmanship and ingenuity behind these incredible machines, much like the dedication and expertise we bring to supporting our aviation community.
Thank You for Flying With Us
On December 19th, we took a moment to pause and celebrate everything that made 2024 unforgettable. This year has been about community, growth, and the shared love of aviation. Hosting our event in such a unique and inspiring venue reflected our appreciation for the passions that unite us. We had the chance to explore the fascinating exhibits, enjoyed delicious refreshments, and connect with over fifty fellow aviators and friends. As we gathered to celebrate, we expressed our heartfelt gratitude to all our customers, partners, and friends who have been part of our journey. Your trust and support fuel our commitment to providing exceptional service every day.
Haas Moto Museum
The expansive 20,000SF Haas Moto Museum & Sculpture Gallery, with its Collection of over 230 motorcycles and a premier array of metallic sculptures, is designed in an extremely user-friendly way so as to provide our guests with a comprehensive yet straightforward exposure to the major facets of motorcycle culture.
For more information, visit haasmotomuseum.com
How do we know? Our Line Services Manager Chris Neufeld proved it!
Flying to DFW for this event? Choose Galaxy FBO at the Addison Airport. For a limited time, earn 2 points per gallon on purchases of Jet Fuel or 100LL when you pay with AVCARD® by @wfscorp or World Fuel Contract, plus receive our custom Golf Shoe Bag – please contact our Addison team for details.