This recognition, awarded by the International Business Aviation Council (IBAC), validates Galaxy’s ongoing commitment to world-class safety, service excellence, and operational integrity. The certification is effective through August 2027, marking another milestone in Galaxy’s steady advancement through IS-BAH’s rigorous multi-stage safety program.
What the IS-BAH Certification Means
The IS-BAH program is the global benchmark for safety and quality in business aviation ground-handling operations. Built on the foundation of the ICAO Safety Management System (SMS) framework, it defines best-practice standards for everything from aircraft marshaling and fueling procedures to emergency preparedness, passenger handling, and ground-support equipment maintenance.
- Stage 1 confirms that an FBO has implemented the proper infrastructure to support safety management.
- Stage 2 which Galaxy has now achieved—demonstrates that safety risks are being effectively managed, not just identified.
- Stage 3 – the final level now pending, will soon verify that Galaxy FBO safety practices are fully integrated into daily operations and culture.
Out of nearly 3,000 FBO locations across the U.S., only a select few meet these stringent international standards. In Texas, just six FBO brands hold active IS-BAH certifications—and Galaxy FBO is proud to be the only FBO with certified facilities at both Conroe (CXO) and Addison (ADS). At Houston Hobby (HOU), Galaxy shares this distinction with only one other provider, underscoring its leadership in aviation safety statewide.
A Culture of Continuous Improvement
Achieving Stage 2 IS-BAH certification required detailed audits across multiple operational areas, including emergency response planning, training programs, airside operations, health and safety standards, and security compliance. The auditors specifically noted Galaxy’s mature safety culture, proactive risk management practices, and comprehensive personnel training as key strengths. Galaxy’s Director of Safety & Quality Management leads an internal auditing and improvement process that ensures every team member—from line technicians to customer-service representatives, understands and applies the same elevated standards. This consistency is what gives customers confidence, whether they’re flying in for a quick tech stop, parking a large-cabin business jet, or coordinating high-profile international arrivals.
This achievement positions Galaxy FBO among the state’s elite aviation service providers, reinforcing its reputation for reliability, safety, and premium service. As the company prepares to support global events such as the 2026 FIFA World Cup, its IS-BAH Stage 2 status ensures that safety remains at the heart of every mission. From ramp operations to customer hospitality, Galaxy FBO continues to deliver a safe, seamless, and exceptional experience for passengers and crew alike, raising the standard not just for Texas, but for the entire business aviation industry.
About IS-BAH and IBAC
The International Business Aviation Council (IBAC), headquartered in Montreal, oversees the IS-BAH program in cooperation with the National Air Transportation Association (NATA). The program is designed to promote safe, efficient, and sustainable operations across the global business-aviation community. Learn more at ibac.org/is-bah
